Overview

Scheduled Messages allow you to automatically send SMS reminders before events, appointments, or deadlines. The system sends the message at a configured time before the scheduled date - perfect for event reminders, garbage collection notifications, or appointment confirmations.

Use cases:

  • Event reminders for associations and clubs
  • Garbage collection notifications for municipalities
  • Appointment reminders for practices and service providers
  • Deadline notifications for projects and tasks

How it works

  1. Create entries in your team list's schedule with title, date, and optional time
  2. The system calculates the send time based on your configured offset (e.g., 8 hours before the event)
  3. At the calculated time, an SMS is automatically sent to all members of the team list
  4. The message text is generated from your customizable template

Entry Fields

Field Description Required
Title The event title - used in the SMS via {title} placeholder Yes
Date The date of the event - used via {date_begin} placeholder Yes
Time Optional start time of the event No
Contact Contact person or organizer - used via {author_name} placeholder No
Location Event location (for reference only, not in SMS) No
Active Only active entries trigger SMS reminders -

Team List Settings

The following settings in your team list control how scheduled messages are sent:

Setting Description Example
Send Offset Hours before the event when the SMS is sent (negative value) -8 (8 hours before)
SMS Template Message text with placeholders for dynamic content {at} {date_begin}: {title}
Subject Email subject line (for email recipients) Reminder: {title}
Signature Text appended to every message Your Team

Template Placeholders

Use these placeholders in your SMS template to include dynamic content:

Placeholder Replaced with Example output
{at} Relative day indicator Today, / Tomorrow, / On
{date_begin} Event date 15.3.
{title} Entry title Annual Meeting
{author_name} Contact person Max Mustermann

Example Templates

Event Reminder

{at} {date_begin}: {title} / Organizer: {author_name}

Result: Tomorrow, 15.3.: Annual Meeting / Organizer: Max Mustermann

Garbage Collection

{at} {date_begin}, collection for {title}.

Result: Tomorrow, 15.3., collection for Paper waste.

Appointment Reminder

Reminder: {title} on {date_begin}. Contact: {author_name}

Result: Reminder: Doctor's appointment on 15.3. Contact: Dr. Schmidt

Activation Requirements

To use scheduled messages, the feature must be enabled for your team account. Contact support if you don't see the "Schedule" option in your team lists.