Managing Members

Members are the recipients of your messages. Each member can have multiple communication channels and belong to multiple team lists.

Understanding Members and Channels

TeamMessage uses a person-centric approach:

• Member – A person who receives messages (e.g., John Doe)
• Channel – A way to reach that person (e.g., SMS, Email, Voice)
• Address – The specific contact (e.g., +49170123456, john@example.com)

Adding a New Member

In your dashboard, go to 'Members' and click 'New Member'. You'll need to specify:

• Name – The member's display name
• Channel – How to reach this person (SMS, Email, Voice, Fax)
• Address – Phone number or email address
• Team Lists – Which team lists should receive messages for this member

Available Channels

TeamMessage supports multiple delivery channels:

• 📱 SMS – Text messages to mobile phones
• ✉️ Email – Email notifications
• 📞 Voice – Phone calls with text-to-speech
• 📠 Fax – Fax transmissions

Adding Multiple Channels

After creating a member, you can add more channels:

1. Click on the member's name to open their profile
2. Click 'Add Channel'
3. Select the channel type and enter the address
4. Choose which team lists should use this channel

This allows the same person to receive messages via different channels depending on the team list.

Member Settings

Each member has configurable settings:

Active Status

Inactive members don't receive messages. Use this to temporarily disable delivery without removing the member.

Send Permission

When enabled, this member's email address is authorized to send messages to the team list (e.g., myteam@tmsg.de). This setting is relevant when the team list has 'Closed Group' enabled – otherwise anyone can send to the list.

Direct-Mail2SMS Permission

When enabled, this member can also send messages to phone numbers outside the team list by using the Direct-Mail2SMS format:

This is useful when you need to reach individual recipients who are not in your team list.

Team List Assignment

Each channel can be assigned to one or more team lists. When a message is sent to a team list, all active members with channels in that list receive the message.

Import and Export

For managing many members, you can use Excel import/export:

• Export – Download all members as an Excel file
• Import – Upload an Excel file to add or update members