Receiving SMS
TeamMessage can receive incoming SMS messages and forward them via email or to your team. This enables two-way communication and allows SMS-only devices to integrate with your workflows.
Overview of Services
TeamMessage offers several services for receiving SMS messages:
| Service | Use Case | Phone Number |
|---|---|---|
| sms2team | Send SMS from mobile devices or machines to distribute alerts to your team | Shared |
| sms2account | Receive replies to SMS you've sent – forwarded to email | Shared |
| sms2mail exklusiv | Dedicated phone number for receiving SMS – forwarded to email | Dedicated |
| sms2mail kostenlos | Free public gateway – SMS forwarded to any email address | Shared |
sms2team
With sms2team, you can send a TeamMessage by SMS. This is useful when you're on the go without internet access, or for machines and equipment that can only send SMS alerts.
How It Works
- Send an SMS to the gateway number: +49 151 23710560
- Start your message with your team identifier (team name, email, or account ID)
- Add a space, then your message text
- TeamMessage distributes the message to all team members
Examples:
myteam Server room temperature critical999123 Emergency maintenance required
Use Cases
- Send team alerts while traveling (no internet needed)
- Industrial equipment with SMS modules
- GSM modems at remote locations
- Building automation systems
- Legacy systems without email capability
Note
Your mobile number must be authorized as a sender for the team list.
sms2account
sms2account enables two-way SMS communication. When you send an SMS through TeamMessage, recipients can reply – and their replies are forwarded to your email.
How It Works
- Enable sms2account for your team list
- When you send SMS, recipients see the shared gateway number as sender
- When a recipient replies, TeamMessage identifies which team list last sent to that number
- The reply is forwarded to your configured email address
Example workflow:
- You send: 'Appointment reminder: Tomorrow 10:00'
- Customer replies: 'Please reschedule to 14:00'
- You receive an email with the customer's reply
- You can reply directly from your email client
Advantages
- No additional costs for incoming SMS
- Replies appear in your normal email inbox
- Reply directly from your email client
- Customizable email subject format
Tip
sms2account is ideal for customer communication where you expect replies – appointment confirmations, surveys, or support inquiries.
Note
Since multiple customers share the gateway number, replies are matched based on which team list last contacted that phone number. For high-volume use cases, consider sms2mail exklusiv.
sms2mail exklusiv
For professional use cases, sms2mail exklusiv provides a dedicated mobile number exclusively for your account. All SMS sent to this number are forwarded to your email.
Features
- Dedicated phone number – no shared gateway
- Forward to email or team list
- Use as sender ID for outgoing SMS
- Customizable email subject format
- No per-SMS costs for incoming messages
Use Cases
- Customer service hotlines
- Receiving 2FA codes for shared company accounts
- Integration with ticketing or CRM systems via email
- Machine-to-machine communication
Setup:
- Contact support to provision your dedicated number
- Configure forwarding destination (email address)
- Optionally use the number as sender ID for outgoing SMS
Note
sms2mail exklusiv incurs monthly costs. See Pricing for details.
sms2mail kostenlos
A free public service that forwards SMS messages to any email address. No registration required – anyone can use it.
How It Works
- Send an SMS to: +49 151 23710560
- Start the message with the target email address
- Add your message text after the email address
- The recipient receives your message by email
Example:
info@example.com Please call me back urgently
The recipient receives an email with your message and your phone number as the sender reference.
Tip
This free service is useful for quick messages when you only have SMS available. For business use, we recommend the paid services with more features and reliability.
Comparison
| Feature | sms2team | sms2account | sms2mail exklusiv |
|---|---|---|---|
| Dedicated number | - | - | Yes |
| Forward to email | - | Yes | Yes |
| Forward to team | Yes | - | Yes |
| Monthly fee | - | - | Yes |
| Incoming SMS cost | Free | Free | Free |
Getting Started
To enable SMS receiving for your account:
- Determine which service fits your needs
- Contact support@teammessage.de or use the contact form
- We'll configure the appropriate service for your account
For questions about pricing or technical requirements, please contact us.